NDIS Is Changing

Published on October 3, 2025 | Updated on October 4, 2025

The NDIS (National Disability Insurance Scheme) is undergoing important reforms to make the system fairer, more consistent, and sustainable. These include changes to how assessments are conducted, how plans are structured, and what is considered reasonable and necessary support. For participants, carers, and providers, understanding these reforms is vital. At Openhearted Support, we are committed to guiding every participant through these changes with clarity and compassion.

🔎 What’s Changing in the NDIS

A Clearer Definition of Supports

The new reforms clearly define what the NDIS will fund, and what should be covered by other systems such as health or education. This is designed to reduce confusion and ensure participants get consistent decisions.

New Planning Framework & Funding Periods

Instead of providing full funding upfront, new NDIS plans are beginning to use funding periods. This means supports may be budgeted and released quarterly or in stages, giving participants more structured funding management.

Plans will also transition to a new planning framework that is more flexible and focused on individual needs.

Introduction of Support Needs Assessments

Traditional assessments often focused narrowly on function. The new approach will use support needs assessments, which take into account a participant’s overall life, goals, and support requirements.

For participants aged 16 and over, the new I-CAN assessment tool is being gradually introduced. This tool looks across multiple areas of life — from daily living and self-care to social and community participation — ensuring supports are better matched to individual goals.

Transition Timeline

These reforms are being rolled out gradually between 2024 and 2026. While major changes began in October 2024, participants will continue to transition to the new framework over several years.

This means some participants will still have plans under the old system until their next reassessment, while others will start experiencing the new processes in 2025.

What This Means for Participants & Carers

Assessments may look different: instead of focusing only on what you can or cannot do, they will consider your whole support needs.

Plans may release funding gradually: giving you more structure in how supports are used.

More clarity on what NDIS funds: reducing disputes or confusion over what supports are covered.

Transition will take time: not everyone will be switched over at once.

💜 How Openhearted Support Helps You Through the Transition

As an NDIS registered provider in Melbourne, we are fully prepared to support participants, families, and carers during this transition.

Here’s how we help:

✔️ Our Support Coordinators assist in preparing for assessments, gathering evidence, and ensuring your needs are properly represented.

✔️ Our in-house Occupational Therapist provides expert assessments and reports to support your NDIS planning.

✔️ Our care team offers a wide range of supports — from daily personal care and high-intensity support to community participation and home modifications — all aligned with the new NDIS requirements.

✔️ We act as your advocates with planners, ensuring your voice is heard and your goals remain at the centre of your plan.

📞 Contact Us

If you’d like help understanding these NDIS changes, or preparing for your next assessment, the team at Openhearted Support is here for you.

📞 Phone: 1800 976 186

📧 Email: admin@ohsupport.com.au

🌐 Website: www.openheartedsupport.com.au

✨ Final Thoughts

The NDIS is evolving, but with the right preparation and support, participants and carers can navigate these changes confidently. At Openhearted Support, we make sure you’re never alone in the process — guiding you through assessments, planning, and services that truly meet your needs.

💜 Because change is easier when you have the right support team by your side.